Recent Projects
This is a selection of recent, or relevant, projects. For more information on these, or other projects, please reach out directly.
Research SaaS Start-Up
Research & product Strategy
Driving foundational research initiatives to create research products that focus on anyone who researches.
Freight Logistics
user research leadership
Creating a shared understanding of customers in a freight marketplace to drive product improvements.
Health Insurance Exchange
user research leadership
Enabling Kentuckians to acquire health insurance directly via their mobile device.
Revenue Stream Durability
Research & product Strategy
Identifying and understanding unmet ‘jobs’ within current and future user bases to unlock new revenue streams.
Managed Cloud SaaS
Research & product Strategy
Identifying improvements throughout the marketing funnel for SMB/Mid Market customers.
Beverage Marketing Self-Service
Research & Strategy
Empowering sales & marketing representatives to self-service in a portal that met their needs.
Advertiser Experience & Integrity
Research, Management & product Strategy
Ensuring that advertisers had the best experience possible when engaging with social media ad purchasing.
Oil & Gas Purchasing
user research & ux Leadership
Creating a digital-first eCommerce experience to allow anyone, globally, to transact.
Telco Digital Transformation
Research & customer experience
Creating a customer experience to bring Australia’s largest telecommunications company into the future.